Amazon Recalls 100,000 Mattresses Over Fire Hazard

Roughly 100,000 Americans may be sleeping on mattresses that violate federal safety regulations, according to a recall issued by the U.S. Consumer Product Safety Commission (CPSC). The affected products—Crayan 10- and 12-inch memory foam mattresses—failed to meet federal flammability standards designed to reduce fire-related fatalities during sleep.

Non-compliant and Widely Distributed

The recall, includes all Twin, Full, Queen, and King sizes sold between July 2022 and June 2024 through Amazon, priced between $100 and $200. Manufactured in Japan and sold by a China-based vendor, the mattresses were distributed exclusively via Amazon’s platform. Crayan-branded products can be identified by their quilted white tops, gray cotton sides, and the brand name stitched at the foot of the bed.

Although no injuries have been reported, the CPSC urges owners to discontinue use of the product immediately. The failure to meet flammability standards represents a serious safety risk, particularly as fire during sleep can turn deadly within seconds.

Mandatory Disposal and Refund Procedure

Consumers affected by the recall are instructed to permanently dispose of the product, but only after completing a specific verification process. Users must write “Recalled” in large letters on the mattress’s white surface, take a photo, and send it to crayan_service@hotmail.com. Once confirmed, Crayan will issue a full refund. The company is contacting all known buyers directly.

Reselling or donating recalled items is illegal under federal law, and the CPSC emphasizes the importance of following disposal instructions. Crayan’s Amazon listings have been marked as “currently unavailable,” and no new purchases can be made at this time.

Contradictory Claims and Consumer Concerns

Despite its regulatory failure, Crayan’s product descriptions had claimed the mattresses were “free from harmful substances” and that the company “prioritizes your health and safety.” However, customer reviews painted a different picture. Several verified Amazon buyers reported chemical odors upon unboxing.

One buyer stated, “It’s comfortable… but it still smells strong after 3 days,” while another expressed concern about chemical preservatives: “I hope they didn’t use harmful preservatives like formaldehyde.”

Part of a Larger Pattern on Amazon

This incident follows a series of recent recalls involving products sold on Amazon. In early June, the e-commerce platform removed sink faucets that tested positive for lead. Before that, 1.1 million phone chargers were pulled due to fire and explosion risks, and over 90,000 phone cases with integrated battery packs were recalled in March for burn hazards.

The Crayan recall adds to growing scrutiny of third-party sales on online marketplaces, where oversight across borders and manufacturing chains continues to present regulatory challenges.